Maids R Us Cleaning Services Privacy Policy
Last Updated: 010/31/2024
We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect information you provide to us through our services, including SMS, MMS, chat, and any other communication channels.
1. Information We Collect
We may collect and store personal information such as your name, phone number, and other contact details when you opt-in to our messaging services or interact with our website.
● Opt-In Information: We collect information when you voluntarily provide consent to
receive communications from us, such as through SMS, MMS, or chat platforms. This
includes the type of messages you expect to receive.
● Usage Data: We collect information regarding your interaction with our messaging
services, including message frequency and content.
2. How We Use Your Information
We use your personal data to:
● Provide and manage our messaging services, ensuring you receive the content you’ve
opted in for.
● Respond to inquiries or requests for support.
● Monitor and ensure compliance with legal and industry requirements.
We do not use your information for marketing or promotional purposes unless you have
explicitly provided consent.
3. Use of Information
We do not sell, share, or provide your personal data, including mobile information, to third
parties or affiliates for marketing or promotional purposes. Your information is only used
internally to provide the services you have opted into, such as messaging or customer support, and is not shared with any third parties outside of what is strictly necessary for delivering these services.
Opt-in data and consent for text messaging will never be shared with any third parties. We
ensure all data is used solely for the purposes of delivering the services you have requested
and in compliance with applicable laws and regulations.
4. Opting Out of Messaging Services
You can cancel our messaging service at any time by replying with "STOP" to the shortcode you received messages from. Upon receipt of the "STOP" message, we will confirm your
unsubscribe status and you will no longer receive messages from us.
If you experience any issues unsubscribing, please reply with "HELP" or contact us at [email protected] or (252) 308-4225.
5. Data Security
We implement security measures to protect your personal data from unauthorized access,
disclosure, alteration, or destruction. However, please note that no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.
6. Compliance with Industry Standards
We adhere to industry standards and comply with legal obligations regarding the collection,
storage, and use of personal data. This includes, but is not limited to, compliance with Twilio’s Acceptable Use Policy, the CTIA’s Short Code Monitoring Handbook, and other applicable communication regulations.
7. Your Rights
You have the right to:
● Access the personal data we hold about you.
● Request correction of inaccurate or incomplete data.
● Withdraw consent to receive messaging at any time.
To exercise these rights, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
For any questions or concerns about our privacy practices, please contact us at [email protected] or (252) 308-4225.